Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to ISMTECH ("we", "our", "us"). These Terms of Service govern your access to and use of ismtech.co.za and any purchases made through our website. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However:

  • Product colours may vary depending on your display settings.

  • Images are for illustrative purposes and may differ slightly from the actual product.

  • Specifications may change without prior notice where manufacturers update products.

  • Product availability is subject to stock on hand.

We reserve the right to discontinue products or modify specifications at any time.

3. Pricing

All prices displayed on our website are in South African Rand (ZAR).

Unless otherwise stated, prices include VAT where applicable.

We reserve the right to change prices without prior notice. Price changes will not affect orders that have already been accepted and paid for.

4. Orders

Submitting an order does not guarantee acceptance.

ISMTECH reserves the right to:

  • Accept or decline any order.

  • Cancel orders where pricing errors have occurred.

  • Refuse orders suspected of fraud or unauthorised activity.

  • Limit quantities purchased.

If your order is cancelled after payment has been received, a full refund will be processed.

5. Payment

Payment must be received before orders are processed.

We accept approved payment methods displayed during checkout.

Your payment information is processed through secure third-party payment providers. ISMTECH does not store your payment card details.

6. Shipping and Delivery

Delivery estimates are provided as a guide only.

Delivery times may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Risk in the goods passes to you upon delivery.

Please inspect your order upon delivery and notify us promptly if there are any issues.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy.

Customers are encouraged to read this policy before placing an order.

8. Warranty

Where applicable, products may be covered by the manufacturer's warranty.

Warranty claims do not apply where damage results from:

  • Misuse

  • Negligence

  • Accidental damage

  • Unauthorised repairs or modifications

  • Failure to follow operating instructions

Your statutory rights under South African consumer law remain unaffected.

9. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login details.

  • Restricting access to your account.

  • Ensuring all information provided is accurate and up to date.

You are responsible for all activity conducted through your account.

10. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, photographs, videos, icons, software, and website design, is owned by or licensed to ISMTECH and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software or viruses.

  • Interfere with the operation or security of the website.

  • Copy or scrape website content without permission.

12. Limitation of Liability

To the fullest extent permitted by law, ISMTECH shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is prohibited by South African law.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your personal information in accordance with applicable South African privacy laws.

14. Force Majeure

ISMTECH shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, strikes, power failures, pandemics, government actions, internet outages, or courier disruptions.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

17. Contact Information

ISMTECH

Website: https://ismtech.co.za

Email: [support@ismtech.co.za]

Phone: [Insert Phone Number]

Business Address: [Insert Business Address]